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Terms and Condition

TUC TUC General Trading is a registered company in Dubai (referred to herein as "tuctucuae.com", ”Tuctuc”, "we", "our" or "us") operates the Internet e-commerce website www.tuctucuae.com (or any successor site) and its related sub-domains, sites, Services and tools ("Website"). The Website is provided as a service to you and is intended to allow you and other users to browse and order products and other goods or services ("Products") offered for sale on the Website ("Services"). Tuctuc reserves the right to delete, modify, or supplement the content of the Website at any time for any reason without prior notification, and will use reasonable efforts to include up-to-date and accurate information on the Website.

We are happy to hear from all our users and address any questions, queries or complaints not already answered in this document. Just email us at info@tuctucuae.com.

By using the site, even if you are browsing and have not registered, you acknowledge that you consent and agree to and will abide by these Terms and Conditions, so please read them very carefully. As with all our other policies, these terms and conditions and any other matter connected to ordering on Tuctuc are governed by Dubai and U.A.E. law.

Using Tuctuc

By using Tuctuc, whether or not you are a registered user, you consent, agree and confirm the following:
  • You agree to indemnify us and all our directors, employees and agents from any claims, actions or demands resulting from you breaching these Terms and Conditions or misusing Tuctuc.
  • You agree to the terms set out in our Privacy Policy, Returns Policy and all the Terms & Conditions in this document.
  • You agree that we are not liable, as far as we are legally able to be, for any losses resulting from:
    • Your incorrect use or misuse of Tuctuc
    • Unauthorized access to your transmissions or data
    • The content, statements or conduct of third party individuals (including registered Tuctuc users), organizations, whether or not they operate on Tuctuc.
  • You agree that once a product is delivered by us and accepted by you, we no longer hold any liability or obligation.
  • You agree that we have the right to terminate your registration on Tuctuc without providing you with a reason. This will generally only be due to a breach of these Terms & Conditions or an extended period of inactivity. We will not be held responsible for the results of our termination of your account.
  • All users of Tuctuc agree that they will not use Tuctuc for their own commercial purposes unless they receive written permission from us to do this.
  • You agree not to reproduce any text, images, software, graphics, sound, page layouts or designs, including trademarks, service marks and patents that appear on Tuctuc unless you have our written permission to do so.
  • You agree you will not sell or charge any service fee for access to Tuctuc by any other person.
  • Tuctuc reserves the right to withdraw any service, facility or product range that we currently offer our customers or will offer in the future. We also reserve the right to change the prices of any items or services.
  • Tuctuc reserves the right to run advertisements and promote any product or service and allow any individual or organization to promote any product or service on Tuctuc, providing that they have our written permission.
  • We do not endorse and are not responsible for the content or availability of any third party sites which we feature links to.
  • Users must register in order to make purchases on Tuctuc or contribute to the community forums. By completing the registration process, you are confirming that you are 18 years old or above or using this site with the permission of your legal guardian.
  • It is the responsibility of users to inform us if you become aware that anyone is using your account name and password without your permission. It is your responsibility to keep your account name and password safe as you are fully responsible for all activities that take place under your username and password.
  • No information posted anywhere on Tuctuc is intended to be a substitute for medical or professional advice of any kind. Always consult a health professional before you act on any suggestions you read on Tuctuc.

As stated in our Terms of Sale, we accept no responsibility for the accurate display of product information, photographs, customer reviews, prices or delivery times. If a price is found to exceed the price stated when you agreed to the sale, we will obtain your written consent to the revised price before charging you for the item. By using Tuctuc, you are accepting our full Terms of Sale, so please read these carefully.

Tuctuc Proprietary Rights

All text, images, software, graphics, sound, page layouts and design, including trademark, service marks and patents is protected by international copyright law and cannot be copied or reproduced without our written permission. We own or are licensed to use all material that appears anywhere on Tuctuc.

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+971 42845771 (10am to 10pm)